Privacy Policy

Effective Date: April 22, 2025

At alkeye, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with us through our online store hosted on Squarespace.

1. Information We Collect

When you visit www.alkeye.com, we may collect:

  • Your name, email address, shipping and billing information (when you place an order)

  • Payment details (processed securely via third-party providers like Stripe or PayPal)

  • IP address, device type, and browsing behavior (through Squarespace and integrated analytics tools)

  • Any messages or inquiries you send via our contact forms

2. How We Use Your Information

We use this information to:

  • Process and fulfill your orders

  • Communicate with you about your order, account, or inquiries

  • Send promotional content (only if you opt in)

  • Improve our website and personalize your experience

  • Comply with legal requirements

3. How Your Information Is Collected and Stored

Our site is powered by Squarespace, which uses cookies and analytics tools to help us understand user behavior and optimize your experience. Payment processing and order data are handled via trusted third-party platforms , which have their own privacy and security policies.

All customer information is stored securely and encrypted where appropriate.

4. Cookies and Tracking Tools

Our website uses cookies provided by Squarespace and third-party analytics services to:

  • Track your session on the website

  • Monitor page performance

  • Personalize your experience

  • Collect anonymous visitor data

You can control or disable cookies in your browser settings.

5. Sharing Your Information

We do not sell, rent, or share your personal data for marketing purposes. We only share necessary information with:

  • Payment processors

  • Shipping and fulfillment providers

  • Analytics and email marketing tools (only if you opt in)

6. Your Rights

You have the right to:

  • Access and update your information

  • Opt out of marketing emails at any time

  • Request that your data be deleted

  • Ask questions about how your data is used

To exercise your rights, contact us at customerservice@alkeye.com.

7. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page with the updated effective date.

8. Contact Us

For questions about this Privacy Policy or how your data is used, please reach out to:
alkeye
Email: contact@alkeye.com
Website: www.alkeye.com